Whether you're just starting out or sorting a deposit, a ticket, or your account — the answers are below, grouped by topic. And when that's not enough, get in touch and we'll get back to you.
offline gets you out and among real people. Here's the whole loop, from finding an event to connecting with someone you actually met.
On the live map you can see what's happening around you tonight and this week. Join with one tap. Nothing fits? Create your own event and invite people.
On site you check in with one tap — GPS only confirms you're actually at the venue (about 200 m). No tracking, just confirmation.
Once it's over you can swipe the people who were there with you. A mutual yes opens a chat. That's the only path to messages — no cold DMs to strangers.
No. Just open the map, find an event that catches your eye, and join. Creating your own events is an extra option, not a requirement.
Once your attendance is confirmed, after the event you'll see the people who were there with you. You can swipe them, and a mutual yes opens a direct chat. There's no other route to DMs — that's what keeps messages real and free of cold outreach.
Here's the whole logic of money in offline: a small deposit that guarantees people actually show up, and tickets we don't take a cent of.
Private events take a small €4 refundable deposit. Show up and confirm attendance and it comes straight back. Leave early and you get a partial refund according to the rules. Some private events are completely free — no deposit at all.
Yes. When you show up and confirm attendance, the €4 deposit comes straight back. If you leave the event early, you get a partial refund according to the rules. The deposit is only there so that everyone who signed up has genuinely committed to showing up.
Public events are free for attendees. Private events take a €4 refundable deposit (or are completely free, with no deposit). Public paid events have a ticket whose price the organiser sets — offline takes 0 % commission, the money goes straight to the organiser or venue.
Private events take a €4 refundable deposit (or are free) and keep a smaller, more committed group. Public free events are free for attendees. Public paid events have a ticket priced by the organiser — and offline takes none of it.
The full ticket amount goes directly to the organiser or venue. offline charges no commission — not a single euro flows through our system.
Meeting people in real life demands trust that's built into the foundation. Here's the quick overview — we go into detail on the Safety page.
Gender is confirmed at sign-up, and these events are completely invisible to everyone else.
Your location is read just once, at check-in. No background tracking, ever.
Direct messages are end-to-end encrypted. Not even offline can read them — the key never leaves your phone.
Hidden by default, they only appear if you turn them on yourself. Accounts under 18 never see them.
Report any user or event, and block anyone instantly. Real moderation backs it up.
Two things everyone wants to know: what happens to your data, and where the money flows. Here are both answers.
Right inside the app settings you can download everything offline holds about you, and through that same flow delete your account and all your data. That's what GDPR requires — and how we've built it.
Privacy policy →Payments and payouts run through Stripe and Stripe Connect — they handle card security and business verification. offline never holds your money; it goes straight to the organiser or venue.
In the app settings you'll find the option to delete your account. This removes your data — in line with GDPR. Before deleting, you can download everything offline holds about you with one tap.
No. Payments and payouts run through Stripe and Stripe Connect. Not a single euro flows through our system — the money goes directly to the organiser or venue.
Yes. In the app settings you can export everything offline holds about you with one tap.
Real people who know the app. Drop us a message and we'll get back to you — happy to help with anything that isn't here.
In settings you'll find "Contact us" — the fastest route, with your account's context attached.
Settings → Contact usDownload offline, see what's happening around you, and meet real people in real life. When you need something, you know where to find us.