Privacy policy
Last Updated: 03.03.2025
Be Offline is as a verified community platform that takes the privacy and security of its users very seriously. This Privacy Policy is intended to inform you about the types of information that Dahlia may collect from you when you use the app, how the information is collected, how it is used, and the steps taken to protect it
Information Collected
When you sign up for Be Offline, we collect basic information such as your name, email address, and date of birth. We also collect information about your interests, hobbies, and preferences. This information is used to create your profile and to match you with other users who share similar interests.
We may also collect information about your device, such as your IP address and browser type, to help diagnose problems with our servers and to administer the app.
KYC Verification
For the purpose of KYC (Know Your Customer) verification, we collect the following types of information:
Proof of Identity: Aadhaar Card, Passport, Voter ID Card, Driving License, PAN Card
Proof of Address: Aadhaar Card, Passport, Utility Bills, Bank Statements, Rent Agreement
Photograph: Recent passport-sized photograph or selfie
This information is collected to verify the identity and address of our users, comply with legal and regulatory requirements, and enhance the security of our platform.
Use of Information
We use the information we collect from you to provide and improve the app, to personalize your experience, and to communicate with you. We may also use the information to conduct research and analysis to improve the app and to develop new features. KYC information is used specifically for verifying user identities and ensuring compliance with regulations.
Disclosure of Information
We may disclose your information to third parties who provide services to us, such as hosting providers, analytics providers, and payment processors. We may also disclose your information if required by law or if we believe in good faith that such disclosure is necessary to (i) comply with legal process, (ii) protect our rights or property, (iii) prevent a crime or protect national security, or (iv) protect the personal safety of users or the public. KYC data may be shared with regulatory authorities or third-party service providers involved in the verification process under strict confidentiality agreements.
Security Practices
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to protect your data both during transmission and while it is at rest on our servers.
Data Retention
KYC information is retained for as long as necessary to fulfill the purposes outlined or as required by law.
User Rights
You have the right to access and review your KYC data, request correction of inaccurate data, and request deletion of your data, subject to legal and regulatory requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on the app.
Be Offline - Child Safety Standards
At Be Offline, the safety of all our users, especially children, is a top priority. We are committed to maintaining a safe and positive environment for everyone who uses our platform to connect, discover experiences, and socialize. This section outlines our commitment to preventing child sexual abuse and exploitation (CSAE) and addressing child sexual abuse material (CSAM) on our app.
Our Standards Against Child Sexual Abuse and Exploitation (CSAE):
We have a zero-tolerance policy for any form of child sexual abuse and exploitation. We are committed to preventing the use of Be Offline for:
* Production, distribution, or possession of child sexual abuse material (CSAM).
* Grooming, solicitation, or any form of exploitation of children.
* Any activity that endangers the safety and well-being of children.
Reporting Concerns and Providing Feedback:
We provide a clear and accessible in-app mechanism for users to report any concerns, including suspected CSAE or CSAM.
Users can report inappropriate content or behavior by tapping the report button on profiles, experiences, chats, or other relevant sections of the app.
Users can also contact our dedicated support team at hello@beoffline.app or through the in-app help center to report concerns.
Addressing Child Sexual Abuse Material (CSAM):
We are committed to taking swift and decisive action against CSAM on our platform:
Content Monitoring: We use a combination of automated tools and human review to proactively detect and remove CSAM.
User Reporting: We encourage users to report any suspected CSAM immediately.
Immediate Removal: Upon identifying CSAM, we will immediately remove the content and ban the user responsible.
Reporting to Authorities: We will report any instances of CSAM to the National Center for Missing and Exploited Children (NCMEC) and other relevant law enforcement agencies.
Compliance with Child Safety Laws:
We are committed to complying with all applicable child safety laws and regulations, including but not limited to:
The Children's Online Privacy Protection Act (COPPA)
Laws related to reporting child abuse and neglect
International laws regarding child protection
Child Safety Point of Contact:
Be Offline is dedicated towards ensuring child safety and anyone can reach out to us at hello@beoffline.app regarding that.
We are responsible for:
Overseeing the implementation and enforcement of these standards.
Responding to reports of CSAE and CSAM.
Maintaining up-to-date knowledge of child safety best practices.
Liaising with law enforcement and child protection agencies.
Additional Measures:
Age Verification: We implement age verification measures to prevent children from accessing certain features of the app that may be inappropriate for them. We ask for date of birth and also do govt ID verification for selected profiles.
Updates to these Standards:
These standards will be reviewed and updated regularly to ensure they remain effective and compliant with evolving regulations and best practices. Any changes to these standards will be communicated to users through [explain how you will communicate changes, e.g., in-app notifications, email, etc.].
Conclusion:
Be Offline is committed to creating a safe and secure environment for all our users. We believe that by working together, we can prevent child sexual abuse and exploitation and protect the well-being of children online. We encourage all users to read these standards carefully and to report any concerns they may have.